Privacy Policy
Introduction
This Privacy Policy explains how BENGJIU, a service developed and operated by the developer JMC Rentals on behalf of JMCPG Rentals LLC, 193 S Cherry Wood Ln, Grantsville - 84029-3723, United States (US), collects, uses, stores, and protects personal information when you visit the website at https://www.bengjiu.mom/ or use any of our computer systems design, computer integrated systems design, installation, configuration, support, and maintenance services. We treat your information with the same care we bring to every system we build: clear, honest, and built to last. Please read this policy carefully before using our website or contacting our team. By continuing to use the website, you agree to the practices described in this policy. If you do not agree with any part of this policy, you may stop using the website at any time.
Scope of This Policy
This policy applies to the website, to any forms you submit through it, and to any correspondence you exchange with our team by email, by phone, or in person. It also applies when we provide design, configuration, support, and maintenance services to rental businesses and other organizations. The policy does not apply to websites or services operated by third parties, even if you reach them through links we provide on our own pages. When we process information on behalf of a business customer under a separate written agreement, that agreement and the lawful instructions of the customer govern the handling of the data. Where the two documents differ, the written agreement takes priority. We keep this policy under review and update it whenever our practices, our tools, or the law change. We are committed to making this policy easy to understand, and we avoid legal jargon wherever plain words will do the same job.
Information We Collect
We collect three broad categories of information: information you give us directly, information gathered automatically as you browse, and information generated while we deliver a project. Direct information includes your full name, business name, email address, phone number, mailing address, and the content of any message you send through our contact form. Automatic information includes the type of device and browser you use, your operating system, your approximate region based on your IP address, the pages you visit, the time and length of your visit, and the pages that referred you to us. Service information may include hardware inventories, software lists, network diagrams, access logs, configuration records, and support history produced while we plan, build, or maintain your systems. We collect only the information genuinely needed to serve you well and keep it for no longer than necessary. The categories above are described in general terms, and the information we actually collect about you will depend on the services you request and the features you use.
How We Collect Information
We collect information in three main ways. First, you provide it voluntarily when you complete a contact form, send an email, telephone our team, or meet us for an on-site consultation. Second, our servers and analytics tools gather technical details automatically during each visit to the website. Third, we receive information during the course of a project, such as equipment lists shared by a customer, floor plans supplied for a site survey, or diagnostic reports produced by the systems themselves. We do not buy personal data from brokers, and we never ask for information that is not genuinely needed for the service we are providing. Where possible we encourage you to share business contact details rather than personal information. In every case we collect the minimum amount required and store it with the same security measures we apply to our own records.
How We Use Information
We use the information we collect to answer enquiries, prepare proposals, plan and deliver projects, schedule installation and support visits, and issue invoices. We also use it to improve the website, understand how visitors move through our pages, and refine the services we offer to rental businesses. With your permission we may send occasional service updates, maintenance reminders, or practical guides about keeping rental computer systems healthy. We do not sell your information to anyone, and we do not use it for advertising beyond our own communications. We may aggregate or anonymise data so that it can no longer identify any individual, and we use the result for analysis, reporting, and quality improvement. Every use we make is measured against a simple test: does it serve you, and is it clearly described in this policy? If we ever wish to use your information for a purpose not described here, we will update this policy and, where required, ask for your fresh consent before we begin.
Legal Bases for Processing
Where data protection law applies, we process personal information on one or more of the following legal bases. We process information with your consent when you submit a form or ask us to contact you, and you may withdraw that consent at any time by writing to us. We process information when it is necessary to perform a contract with you, such as delivering a system we have agreed to design or support. We process information to comply with legal obligations, including tax records and lawful requests from authorities. We also process information for our legitimate interests in running a safe and efficient business, answering enquiries, preventing fraud, and protecting our customers and our systems. Where we rely on legitimate interests, you may object to that processing by writing to us, and we will review your request fairly and promptly. You may ask us at any time to explain which legal basis applies to a particular use of your information, and we will answer clearly.
Data Retention
We keep personal information only for as long as it is needed for the purpose for which it was collected. Contact form messages are retained for the time required to answer your enquiry and to maintain a useful record of our correspondence. Project records, including configuration and support history, are kept for the duration of our agreement and for a reasonable period afterwards to support maintenance and warranty obligations. Accounting and tax records are kept for the period required by law, typically several years. When information is no longer needed, we delete it securely or convert it to an anonymous form. We review our retention schedules each year, and we will delete records early if you ask us to and no legal obligation requires us to keep them. Our retention periods are designed to balance your privacy against our practical need to keep accurate records and to honour our obligations to you.
International Data Transfers
Our team and most of our service providers are located in the United States, and information we collect is generally stored on servers within the United States. When we engage a provider whose processing occurs in another country, we put appropriate safeguards in place, such as standard contractual clauses approved by the relevant authorities, so that your information receives a level of protection equivalent to its protection at home. We do not knowingly route your data through jurisdictions with weaker protections. If you are located outside the United States, please be aware that your information may be transferred to and processed in the United States, where data protection laws may differ from those in your country. By using the website you acknowledge this transfer and the safeguards we place around it.
Data Security Measures
We protect your information with technical and organisational measures appropriate to its sensitivity. These measures include encrypted connections when you use the website, restricted access to our internal systems, strong authentication for our team, firewalls and monitoring on our servers, and regular reviews of our security settings. Our engineers follow the same disciplined habits when they build systems for you: clean cable runs, secure passwords, updated software, and documented configuration. No method of transmission or storage is completely secure, so while we work hard to protect your data we cannot guarantee absolute security. If we learn of a breach that affects your information, we will notify you and the relevant authorities as required by law, and we will act promptly to limit any harm. Our team is trained to recognise suspicious activity and to follow a clear procedure when something looks wrong, and that training is refreshed every year.
Your Privacy Rights
Depending on where you live, you may have the right to access, correct, or delete the personal information we hold about you. You may also have the right to receive a copy of your data in a portable format, to object to certain processing, to restrict processing, and to withdraw consent at any time. To exercise any of these rights, contact us using the details in the Contact Information section. We will respond within the time allowed by law, usually within thirty days, and we may ask you to verify your identity first. We do not discriminate against anyone who chooses to exercise these rights. If you believe we have handled your data incorrectly, you also have the right to lodge a complaint with your local data protection authority. If you make a request, we will confirm receipt promptly and keep you informed of our progress until your request is closed.
Privacy for Children
Our services are designed for businesses and for people who are at least eighteen years old. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided information to us, please contact us and we will delete the information promptly. We never direct our marketing at children, and we do not build products intended for minors. Where a family business involves a younger family member, we still expect a responsible adult to provide and approve any information shared with us. Our commitment is to keep this website a safe place for everyone, and to treat any accidental collection of a child information as the urgent matter it is. Our team will cooperate fully with any parent or guardian who raises a concern.
Third Party Links and Services
Our website and our services may contain links to third party websites, such as software vendors, payment providers, and public documents. This Privacy Policy does not cover those websites, and we are not responsible for their privacy practices. When you follow a link, the third party collects information under its own policy, which we encourage you to read before you share anything. We choose partners carefully and link only to organisations we consider reputable, but we cannot control how they handle your data once you leave our site. Any form embedded on our pages is processed by us, not silently handed to third parties. If a third party feature collects data on our pages, that fact is disclosed in this policy and in the relevant consent prompts when they appear. If you have concerns about a third party service we refer you to, please tell us, and we will review whether the referral still serves your interests.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, the law, or our practices. When we make a change, we will revise the date at the top of this page and post the updated policy in the same place. If a change is significant, we will make reasonable efforts to notify you, such as a notice on our website or a message to the email address you provided. Continued use of the website after a change takes effect means that you accept the updated policy. We encourage you to review this page periodically so you stay informed about how we protect the information you trust to us. The current version of this policy is the one shown on this page at the time you read it.
Contact Information
If you have questions about this Privacy Policy, about the information we hold about you, or about any privacy matter, please contact our team. Write to JMCPG Rentals LLC, 193 S Cherry Wood Ln, Grantsville - 84029-3723, United States (US). Email us at team@bengjiu.mom. Call us at +13187883653. Our team works Monday through Saturday and answers privacy questions as quickly as we answer support calls. We will acknowledge your message within one business day and respond fully as soon as we have reviewed your request. We treat every privacy question seriously and will keep a written record of how it was resolved. We answer the phone with the same honesty we bring to every other part of our work, and we will never hide behind automated menus.